General Terms and Conditions
Terms and Conditions of Sale (CGV)
1. Company Information
These Terms and Conditions of Sale ("Terms") govern the sale of products by theebooksgo4 ("we", "us", "our") through our e-commerce website.
For any inquiries, customers may contact us at:
Email: [email protected]
2. Products
Theebooksgo4 sells digital products (eBooks and downloadable content). Product descriptions, features, and prices are available on each product page. We strive to ensure that all information is accurate and up to date.
3. Prices
All prices are listed in the currency indicated on the website and include applicable taxes unless otherwise stated.
We reserve the right to modify prices at any time. However, products will be billed based on the price in effect at the time the order is confirmed.
4. Orders
By placing an order, the customer confirms acceptance of these Terms without reservation.
Once the order is completed and payment is successfully processed, the customer will receive a confirmation email. We reserve the right to refuse or cancel any order in case of suspected fraud, unauthorized transactions, or violation of these Terms.
5. Payment
Payments are processed securely through Stripe. We do not store or have access to your full payment details.
Accepted payment methods include major credit and debit cards and any other methods offered at checkout.
By providing payment information, you represent and warrant that you are authorized to use the designated payment method.
6. Delivery
All products sold on theebooksgo4 are digital products. Delivery is made electronically via download link or email immediately after successful payment confirmation.
If you do not receive your product within a reasonable time, please contact our support team.
7. Right of Withdrawal
In accordance with applicable consumer protection laws, customers may have a right of withdrawal within fourteen (14) days from the date of purchase.
However, by purchasing and accessing digital content immediately after payment, you expressly consent to the immediate performance of the contract and acknowledge that you thereby waive your right of withdrawal once the download or access has begun.
Refund requests may still be reviewed on a case-by-case basis by contacting our support team.
8. Refund Policy
If a refund is approved, it will be processed through the original payment method used at checkout via Stripe. Processing times may vary depending on your financial institution.
We reserve the right to refuse refund requests in cases of abuse, fraud, or violation of these Terms.
9. Guarantees
We guarantee that the digital products provided are substantially in conformity with their description at the time of purchase.
If a product is defective or inaccessible, customers must notify us within a reasonable time. We will provide a replacement or, if not possible, issue a refund.
10. Complaints
Any complaints should be submitted by email to [email protected] with relevant details of the issue.
We will make reasonable efforts to respond within a reasonable timeframe and to resolve disputes amicably.
11. Intellectual Property
All digital products sold on theebooksgo4 are protected by copyright and intellectual property laws. Purchases grant a personal, non-exclusive, non-transferable license for personal use only. Redistribution, resale, or sharing is strictly prohibited.
12. Limitation of Liability
To the maximum extent permitted by law, theebooksgo4 shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products.
13. Applicable Law
These Terms are governed by and construed in accordance with the applicable laws of the country of business registration of theebooksgo4, without regard to conflict of law principles.
In the event of a dispute, parties agree to seek an amicable solution before initiating legal proceedings.
14. Modification of Terms
We reserve the right to update or modify these Terms at any time. The applicable Terms are those in effect at the time of the customer's order.